Reference

Terms and Conditions That Govern Your 365com Account

Before you open an account or make your first deposit via JazzCash, Easypaisa, or Raast, these terms set out what you agree to and what we commit to in return.

Account eligibility rulesDeposit and withdrawal conditionsJazzCash, Easypaisa, Raast payment termsAccount suspension and closure policyGoverning jurisdiction notice
365com Terms and Conditions That Govern Your 365com Account
ACCOUNT INTEGRITY

How We Handle Your Account Under These Terms

365com applies these terms consistently across every account, from the first JazzCash deposit to any withdrawal request. Below are the four areas we take seriously in day-to-day account management, with a note on how each one works in practice.

Account Security Your account is protected by OTP verification at login. If we detect access from an unrecognised device, a confirmation step is triggered before your session continues. Keep your contact number current so OTPs reach you.
Data Retention We retain account and transaction records for the period required by applicable law. You can request a copy of the data we hold by contacting support through the email channel listed in your account settings.
Withdrawal Verification Before a withdrawal is processed to your Easypaisa or Raast wallet, we complete an identity check against the details on your account. This step protects you and ensures funds reach the correct wallet number.
Account Closure Requests You can request account closure at any time through live chat or email. We will confirm receipt, settle any pending balance to your registered wallet, and close the account within the period stated in these terms.
TERMS CONTACT

How to Reach Us About These Terms

If a clause is unclear or you need to raise a concern about how these terms apply to your account, our support team handles policy queries directly. Reach out through any of the channels below and reference your account number so we can respond with context.

Team online

Live Chat

Open the chat window from your account dashboard. Describe your terms query, include your account number, and our team will respond with the relevant clause or resolution path.

Email Support

Send your question to the support address listed in your account settings. Include the specific clause you are asking about so we can give you a direct, written response.

Account Help Centre

The Help Centre in your account dashboard covers common terms questions — from withdrawal conditions to account suspension procedures — with step-by-step explanations.

Common Questions About These Terms

These are the questions we hear most often when an account holder reviews the terms. Each answer refers to the relevant part of the policy so you know where to look for the full detail.

No. You accept the terms once when you create your account. If we update them, you will receive a notification and must confirm acceptance before your next session to continue using the account.

Yes. Contact support via email and we will send the current version of the terms to the address registered on your account. We recommend saving it for your own records.

If your account is suspended under these terms, any confirmed balance is held securely. We follow the procedure set out in the suspension clause before releasing or returning funds to your registered wallet.

Raise a dispute through the email support channel, quoting your account number and the specific clause you believe has been applied incorrectly. We will review and respond within the timeframe stated in the terms.

The core account terms are the same regardless of payment method. Raast-specific conditions — such as the verification step and minimum withdrawal amount — are covered in the withdrawal conditions section of these terms.

Access to 365com and the enforceability of these terms depend on local law in your region. If you access the platform from a jurisdiction where it is not permitted, these terms may not protect your account activity.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.