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How 365com Handles Your Personal Information

When you open an account with us, we collect only what we need to run your account, process payments through JazzCash, Easypaisa, or Raast, and keep your access secure.

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365com How 365com Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Security and transparency are built into how we run accounts, not added as an afterthought. Here is what that looks like in practice across the areas that matter most to you.

Account Security

Your account is protected with password hashing and session controls. We flag unusual login activity and may ask you to verify via OTP before allowing access from an unrecognised device.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to understand platform usage. You can block non-essential cookies through your browser without losing core account functionality.

Data Retention

We keep your account data while your account is open and for a defined period after closure, as required under applicable law. You can request deletion of non-essential data by contacting support.

Requesting Changes

You have the right to access, correct, or request removal of your personal data where local law permits. Submit a request through live chat or email and we will respond with the steps to complete it.

PRIVACY CONTACT

Reach Us About Your Data

If you have a question about how your data is used, want to request a copy of what we hold, or need to report a concern, our support team handles privacy queries directly. You can reach us through the channels below — we aim to respond to data-related requests within a reasonable timeframe.

Team online

Live Chat

Start a chat from your account dashboard. Our support team can handle privacy queries, account data requests, and correction requests in real time.

Email Support

Send your data request or privacy concern to our support email. Include your registered account details so we can locate your record quickly.

Account Settings

Some data — like your contact details and communication preferences — can be reviewed and updated directly inside your account settings without contacting support.

Common Questions About Your Data

Straight answers to what people actually ask about privacy on 365com.

We collect your name, contact details, and the payment method you use — JazzCash, Easypaisa, Raast, or card. We also log device and session data to keep your account secure.

We do not sell your data. We share only what is necessary with payment processors like JazzCash and Easypaisa to complete your transactions, and with service providers who help us operate the platform.

We record transaction references and amounts to match payments to your account. Your wallet PIN and full payment credentials are never stored on our side — those stay within the respective payment apps.

Yes. Contact us via live chat or support email with your registered account details. We will confirm what data we hold and provide it in a readable format within a reasonable timeframe.

Send a deletion request through live chat or email. We will remove non-essential data where local law permits. Some records may be retained for the period required under applicable regulations.

Reach our support team directly via live chat or email. For unresolved concerns, you may also contact the relevant data protection authority in your jurisdiction where local law provides for this.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.